So what does 2010 hold for insurance technology? You’ll hear many predictions but I’d like to think that an impartial, independent view based on a practioner’s guide is both evidential and pragmatic. So here are my top 3:

The PR blurb that surrounded the launch of More Th>n’s ‘Car Claim’ app for iPhones suggested it was created in response to research showing that 38% of drivers fail to record sufficient third party details in the aftermath of an collision. But is such an app really going to solve this perennial problem for insurers?

Hands up those of you who like going through an ITT process. Really?? I can think of better ways to select fit for purpose technology.