Life and Pensions

Life and Pensions Overview

What do you make, what do you sell and how do you get it to the customer are not new burning questions nor unique to this industry but answering them is becoming increasingly difficult for Life and Pensions companies.....

Life and Pensions Blogs

It works for some but not for everyone

Paul Martin's picture

Economist social netowrking imageSocial networks have grown rapidly and their social impact is undoubted. The recent Economist special report seems to make a case for engaging in this medium as a business imperative. I remain to be convinced.

Buy versus Build – does it really matter?

Adrian Potter's picture

Buy v build imageThe 'Buy versus build' technology debate has exercised the minds of technologists and business executives from almost the point when the first in-house mainframe rolled off the back of the delivery lorry. But in recent times the points of difference have shifted and made the consideration potentially more subtle.'

Making Membership Real - Another Opportunity

Social media and membershipThe nirvana for all companies is a relationship with their clients which transcends product and is seen as a mutually beneficial interaction based upon trust. Mutuality by its very nature embraces the principles of such a relationship but has in many cases failed to achieve it. Do new communication mediums offer a fresh opportunity for Mutuals to achieve this holy grail of consumer interaction?

RDR - Are you taking actions or just reacting?

Paul Martin's picture

BalloonsExploiting RDR requires more than a tick-box process – the winners will grasp the Executive intellectual challenge. So where is your organisation?

 

RDR advice – Sell the value

Paul Martin's picture

Sell the valueConsumer research threatens disaster for fee based advice, but can the situation be remedied by collective effort?

 

 

Life and Pensions Presentations

 
 

Life and Pensions Quotes

NFU Mutual

"Winchester White have added significant value working at all levels within the One Mutual Programme - from the Board and Non-Executives, through to the Senior Management team and our business/systems people. Their domain expertise coupled with pragmatic/practical advice has proved invaluable."

Ian Geden
Group Chief Executive, NFU Mutual


Wesleyan

"We engaged Winchester White to advise on the optimum solution to equip Wesleyan with a back-office operating model which would support delivery of a superior customer experience. Their team brought significant industry expertise with focus and pace enabling us to identify the most appropriate solution. Winchester White then worked with us to design a change programme framework to support the implementation of our strategy."

Craig Errington
Chief Executive, Wesleyan

Wesleyan

Royal Liver Group

"Royal Liver engaged Winchester White to develop its approach to a total ITO Solution. This was from initial concept stage through to Supplier Selection, contract negotiation and implementation through Transformation and Transitioning. At every stage of this process, Winchester White were able to demonstrate not only a high degree of subject matter knowledge and excellence, coupled with deep insights into the market but, more importantly, a real empathy with our situation as a Client and how best to create tailored solutions which best suited our circumstances.

This ITO (with ATOS as the chosen Partner) is proving to be a huge success and we have Winchester White to thank for that  as they complemented so well the efforts of our own Internal Team."

Kevin Dobson
Group Services Director, Royal Liver

Royal Liver Group Logo

Admin Re

"We retained WW to facilitate a joint review into a key Client relationship. They proved to be a valued catalyst that delivered an excellent outcome."

Peter Hanby
Outsource/Insource Director, Admin Re

Admin Re logo

WW RDR Forum Attendees

Extremely interesting and thought provoking – good mix of presenters and views’
‘Very well balanced presentations’
‘Many thanks for a useful morning’

 

Life and Pensions Clients

Admin Re
Bright Grey
Aegon
Canada Life
Aviva
Capita
Bank of Ireland Life
Co-operative Financial Services
Barclays
engage Mutual

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