Digital media

It works for some but not for everyone

Paul Martin's picture

Economist social netowrking imageSocial networks have grown rapidly and their social impact is undoubted. The recent Economist special report seems to make a case for engaging in this medium as a business imperative. I remain to be convinced.

Making Membership Real - Another Opportunity

Social media and membershipThe nirvana for all companies is a relationship with their clients which transcends product and is seen as a mutually beneficial interaction based upon trust. Mutuality by its very nature embraces the principles of such a relationship but has in many cases failed to achieve it. Do new communication mediums offer a fresh opportunity for Mutuals to achieve this holy grail of consumer interaction?

“Mobile’s More Than iPhone – Don’t believe the hype"

Aash Patel's picture

Mobile phone applicationsThe PR blurb that surrounded the launch of More Th>n’s ‘Car Claim’ app for iPhones suggested it was created in response to research showing that 38% of drivers fail to record sufficient third party details in the aftermath of an collision. But is such an app really going to solve this perennial problem for insurers?

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