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The 'Buy versus build' technology debate has exercised the minds of technologists and business executives from almost the point when the first in-house mainframe rolled off the back of the delivery lorry. But in recent times the points of difference have shifted and made the consideration potentially more subtle.'

So what does 2010 hold for insurance technology? You’ll hear many predictions but I’d like to think that an impartial, independent view based on a practioner’s guide is both evidential and pragmatic. So here are my top 3:

The PR blurb that surrounded the launch of More Th>n’s ‘Car Claim’ app for iPhones suggested it was created in response to research showing that 38% of drivers fail to record sufficient third party details in the aftermath of an collision. But is such an app really going to solve this perennial problem for insurers?

"Our system evaluation period was significantly reduced through the use of Winchester White. The quality of the people, reference material and their market knowledge used in our assignment proved to be invaluable and produced a first class result".

“Winchester White played a critical role recently in helping us select a new solution for our Commercial Lines Business. From an initial review of potential systems and partners, they worked with us right through the review and selection process. Their insight and general observations throughout the vendor selection process was invaluable.”

Morgan Spillane
IT & Change Management Director, AXA UK

"Winchester White were able to provide an industry-wide perspective to our search for a new policy administration system.  Additionally they helped give structure and impetus to the selection process, resulting in a robust decision which the Board had confidence in."

Peter Beaumont
Finance Director, Cornish Mutual

Hands up those of you who like going through an ITT process. Really?? I can think of better ways to select fit for purpose technology.

There is no such thing as the perfect operating model. Our world is dynamic and by definition businesses will, therefore, continue to find improvements to their operating model to meet business objectives.

The Marketwatch Briefing Service encompasses diagnostic assignments that enable our clients to understand the solutions available in the wider market with or without an independent comparison of their existing solution.

Clients have engaged us in this capacity to benchmark existing technology solutions, verify architectural propositions and understand solution options available in the wider market.